In Conversation with Utpal Chakraborty, Head of Artificial Intelligence at YES-Bank

About the speaker

“The technology is ever-evolving, so learning is constant” Utpal Chakraborty, Head of Artificial Intelligence at YES-Bank.

Utpal Chakraborty, Head of AI at YES-Bank.

Utpal Chakraborty is the head of Artificial Intelligence (AI) at YES bank. He is a prominent Data Scientist, strategist and thought leader having more than two decades of industry experience. This includes working as a Principal Architect in L&T (Larsen&Toubro) Infotech and being Head of Capgemini and other MNC’s.

Thoughts on Technology

“Suppose we talk about new generation technologies like artificial intelligence, machine learning, big data, etc., these are a blessing for humanity. Many problems which we couldn’t solve earlier are getting resolved with less effort now.” 

Utpal further explains in detail with COVID example, and how we can deal with this effectively due to the present technology. 

How the journey started

“My journey started eight years ago when I wasn’t aware of AI or ML or any such words. These were just buzzwords to me back then and neither were they popular. I was fortunate enough to be part of such projects as there were no online courses or training centres where we could learn from. So initially, we struggled to learn. Gradually with time, we managed to learn these technologies after conversing with many IIT graduates, experts and institutions around the country.”

Technology in Banking & Finance

Banking & Finance are close to my heart, and it is one of the significant investors in news and technology. The two main reasons being,

  1. To those dealing with data, AI and ML are inevitable
  2. Any banking & finance industry can create personalised information with the help of AI and ML

Level of Competitiveness

“Historically, the banking & finance sector has been reasonably good at adapting to newer technologies. Most of the banks have started their AI journey either by themselves or with the help of their partners/vendors. Some of them have started with simple conversations with AI. These technologies can leverage the business and help your customers with various issues.”

Dive into the podcast to know how Digital healthcare platforms will reach the crest post-COVID with AI and ML 

How to deal with any future Pandemic with AI?

“Digital technology is one of the major contributors. From a technology point of view, we have multiple technologies to deal with multiple issues. If we empower the public health department with useful tools we will be able to deal with the future pandemics more easily. It will be seamless in the next pandemic, as this time it is a learning for all of us. And it is not going to be this worse again, thanks to digital technologies.”

About conversational Artificial Intelligence

“I think Conversational Artificial Intelligence is going to get a tremendous focus in future. Technology is maturing; it has become hard to differentiate between a bot and a human. Technology, as we know, will advance with time. In future, devices such as Alexa, Google home, etc. will replace a lot of things.”

A message to the younger generation

“To the young generation who want to pursue their careers in technology, there is a great future. We are still at the surface and there are many great things yet to come. So there will be a bundle of opportunities worldwide. Continuous learning can help you be relevant to the industry.”

About Game of Growth

The game of growth is a podcast show by Truepush, the world’s #1 free push notification platform. The show gives brings to you the unheard stories of successful businesses and leaders who raised from dust to glory with nothing but dedication and commendable growth strategies. They share with us their views on helping people with better technology and tools.

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